“I can’t believe it’s free!”
“Your AI Agent replaced me!”
“I just want to hug you!”
All your
Live Chat
Ticketing
Knowledge Base
CRM
and
Chat Pages
in one, organized place.
100% Free - Read why
Your customers have questions before they buy. Be where they are, when they need you, so they have the confidence they need to choose you over the competition. Every time.
Add a small JavaScript snippet to your site — it takes 30 seconds to get started
Being able to respond to a conversation within the context of a customer journey, armed with shortcuts and Knowledge Base articles, makes it easy to deliver epic customer experiences.
See how 5+ MILLION people use tawk.to to get closer to their customers
Ranked #1 with a 98% customer satisfaction score, millions of people use tawk.to to interact with billions of customers.
Let’s do our best to answer your most frequently asked questions
here are no limits to the number of agents you can add to a property. tawk.to is an agent-centric chat application, which means every agent has their own account and you can share properties.
We generate revenue by providing Hired Agent services for customers that don’t want to answer the chat themselves.
To use the software and answer yourself is completely free, with no limits at all on the number of Agents, chat volumes or sites you can add widgets to.
tawk.to is truly 100% free and then just $1/hr if you need professionally trained, native speaking chat agents to help you answer your chats.
Win/Win right?
No. You can answer as many concurrent chats as you wish. There are no limits.
We take your privacy and data security very seriously. All communication between you and your visitors is over SHA-256 Secure Socket Layer, and all data is housed on encrypted servers.
We offer 24×7-365 live support via both chat and email. Simply initiate a chat on our site at any time, and a member of our dedicated support team will help as best as they can.
he tawk.to Help Center can be found here.
tawk.to is a hosted solution. We don’t currently offer an on-premise option. However, we would like to shed some light on this issue, as it’s important to understand why that is the case.
tawk.to is currently hosted at Google Cloud, with a globally distributed architecture, to bring the application as close as possible to both our customers and end consumers. Due to the nature of Messaging, the speed (and latency) of message delivery can be the difference between a great or poor visitor experience.
For a product like Live Chat, on-premise hosting is honestly a really bad idea.
.
awk.to is the world’s #1 most widely used live chat software. More than 35% of all websites that use live chat, use tawk.to.
Millions of business users communicate with billions of end consumers via tawk.to. In fact, over 2 billion end consumers interact with a tawk.to widget each and every month.
That’s 1/5th of the world’s population.
Your customers have spoken loud and clear. Messaging is their channel of choice — and you need to be where your customers are, when they need you the most.
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