AI can khnow answer chats for your!.

“I can’t believe it’s free!”

“Your AI Agent replaced me!”

“I just want to hug you!”

How millions of companies Better Bigger Faster  wow billions of customers

All your Live Chat Ticketing Knowledge Base
CRM and Chat Pages in one, organized place.

100% Free - Read why

people interact with a tawk.to Over 3 Billion widget every month

Why tawk.to?

 

Because you need a free and easy way to communicate with your customers

 

Get close

 

Your customers have questions before they buy. Be where they are, when they need you, so they have the confidence they need to choose you over the competition. Every time.

Get in front

 

With customer data siloed across so many tools, it’s hard to get a top-down view of the customer journey. Not anymore. You now have one place for all your customer interactions.

Get organized

 

With customer data siloed across so many tools, it’s hard to get a top-down view of the customer journey. Not anymore. You now have one place for all your customer interactions.

How does it work?

 

Add a small JavaScript snippet to your site — it takes 30 seconds to get started

Monitor customer
activity in real time

See which pages your visitors are on in real time, what they are searching for within your Knowledge Base and how often they visit your website. View activity across their entire journey. See clearly which team member responded to a customer last and maintain a complete conversation history.

Meet customers  
where they are

Access is the currency of the web. You need to be where your customers are, and if you’re not, your competitors will be. With tools like Live Chat, Ticketing, a Knowledge Base and video and voice add-ons, you have what you need to be there for customers when and where they need you most.

Collaborate and 
assign conversations

Tag and assign conversations to members of your team and ensure the right person is responding at the right time. Seeing the entire journey alongside customer data gives you the power to respond with context and ultimately create memorable and positive customer experiences.

Easily share
your knowledge

Streamline support with a free customizable Knowledge Base that both your team and your customers are going to love. Easily share your team’s know-how internally alongside chats, then select what to publish publicly.

Have intelligent conversations

Being able to respond to a conversation within the context of a customer journey, armed with shortcuts and Knowledge Base articles, makes it easy to deliver epic customer experiences.

Don’t take our word for it though ...

 

See how 5+ MILLION people use tawk.to to get closer to their customers

Ranked #1 with a 98% customer satisfaction score, millions of people use tawk.to to interact with billions of customers.

All the Features, without the price tag

 

A truly customizable live chat and customer communication platform packed with premium features

Have questions?

 

Let’s do our best to answer your most frequently asked questions

How many agents can we add?

here are no limits to the number of agents you can add to a property. tawk.to is an agent-centric chat application, which means every agent has their own account and you can share properties.

We generate revenue by providing Hired Agent services for customers that don’t want to answer the chat themselves.

To use the software and answer yourself is completely free, with no limits at all on the number of Agents, chat volumes or sites you can add widgets to.

tawk.to is truly 100% free and then just $1/hr if you need professionally trained, native speaking chat agents to help you answer your chats.

Win/Win right?

No. You can answer as many concurrent chats as you wish. There are no limits.

We take your privacy and data security very seriously. All communication between you and your visitors is over SHA-256 Secure Socket Layer, and all data is housed on encrypted servers.

How many agents can we add?

We offer 24×7-365 live support via both chat and email. Simply initiate a chat on our site at any time, and a member of our dedicated support team will help as best as they can.

he tawk.to Help Center can be found here.

tawk.to is a hosted solution. We don’t currently offer an on-premise option. However, we would like to shed some light on this issue, as it’s important to understand why that is the case.

tawk.to is currently hosted at Google Cloud, with a globally distributed architecture, to bring the application as close as possible to both our customers and end consumers. Due to the nature of Messaging, the speed (and latency) of message delivery can be the difference between a great or poor visitor experience.

For a product like Live Chat, on-premise hosting is honestly a really bad idea.

.

awk.to is the world’s #1 most widely used live chat software. More than 35% of all websites that use live chat, use tawk.to.

Millions of business users communicate with billions of end consumers via tawk.to. In fact, over 2 billion end consumers interact with a tawk.to widget each and every month.


That’s 1/5th of the world’s population.

“You shouldn’t have to pay to chat with the visitors on your website. They’re your visitors!”

Forever Free. It’s that simple.

People prefer to message

 

Your customers have spoken loud and clear. Messaging is their channel of choice — and you need to be where your customers are, when they need you the most.

 

120s set-up • Free Forever • Secure​

Hire Chat Agents $1/hr

 Deliver an exceptional CX and never miss another chat again.

No obligation Nothing to pay

Could your site be generating more leads and sales?

 

Do visitors bounce or abandon their shopping carts?

 

More leads, more sales and happier customers — that’s what hired chat agents deliver.
We’ll be there for your customers, right when they need you the most — 24×7-365.

No obligation • Nothing to pay

Just $1/hour

 

From as little as $1 per hour, hire Pro, trained chat agents. Our rates simply can’t be beaten.

Real humans

 

No bots with thoughtless answers. We only hire real humans trained to be customer service experts.

Better leads

 

Highly qualified leads — that’s what our expert agents can deliver, resulting in better advertising ROI.

24×7-365

 

We don’t ever close, which means your customers get great service every single day of the year.

Native speakers

 

English? Italian? German? French? Spanish? Our team of native speakers speaks your customer’s language.

CRM integrations

 

You have full access to chat history in real time, and we can integrate with any existing CRM API.

Access as a differentiator

 
In an increasingly 24×7 world, your website doesn’t close,
so customers expect someone to be there when they have a question

A messaging app offering hired chat agents. Strange, right? Not really.

Offering hired chat agents is core to our revenue model, and it is how we are able to offer our software completely free to over 5,000,000+ (and growing) business users.

It’s what made tawk.to the #1 most widely used live chat app in the world.

Currently we get paid to answer chats for a small group of awesome customers that do not want to (or simply can’t) answer chats themselves.

To use our chat software will always be 100% completely free. You will never have to pay to use the core application.

Why would you want to hire chat agents 24×7 for $1/hr?

Live chat is proven to increase leads, sales and overall customer satisfaction. Yet often the biggest challenge businesses face is how to hire staff to ensure you’re always online. Hiring chat agents with tawk.to is, “Your business, powered by our support team.” Your customers will think they are chatting with your in-house staff, right on your website.

Nothing is worse for a visitor than not being able to find what they are looking for. The visitor may simply need to ask a quick question to make a purchase decision and nobody is there to help. Our dedicated native-speaking chat experts are fully trained in customer service and lead capture and can assist and guide your visitors.

We’re sure you have many questions. The process of hiring qualified agents to answer on your behalf, just like the process of hiring your own internal team members, can seem daunting at first.

Compare the savings …

You can save up to 97% by hiring chat agents

Incredible savings right?

Full Time

Schedule up to 40 hrs a week — perfect for connecting with customers during business hours, or a few hours a day.

$2

20per hour

 
40 hours a week

No lock in contracts. Upgrade, downgrade or cancel at any time

Double Shift

Need to cover two shifts? Schedule 80 hrs a week and be there more often for your prospects and customers.

$1

 

50per hour

 
80 hours a week

No lock in contracts. Upgrade, downgrade or cancel at any time

Days & Weekends

Busy evenings and weekends? or 18+/hrs a day? Schedule 128/hrs a week, and we’ll be there for you.

$110

PER HOURS

128 hours a week

 

No lock in contracts. Upgrade, downgrade or cancel at any time

24×7-365

The plan that made us famous — at an unbeatable $1/hr, we’ve got you covered 24×7-365. Your customers are going to love you..

$1

per hour
 
24×7

No lock in contracts. Upgrade, downgrade or cancel at any time

What businesses have to say

 

 words, delivered by smart businesses, who value their timeKinD

Frequently Asked Questions

TELL US MORE

Have questions? We’re here to help

 

More leads, more sales and happier customers; that’s what hired chat agents deliver.

NOTE: Limited availability – we limit the number of new customers this service is offered to, as providing customer service with a level of quality our customers have come to expect requires proper staffing and quality training. Humans don’t scale like software. If you would like to hire live chat agents to assist with your live chat answering, now is your opportunity. We receive way more requests for hired agents than we could ever hope to service, so please get in quickly to avoid disappointment.